Privacy policy


Privacy Policy

Last Updated: March 07, 2026

At AuraCanva, we are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data when you visit our store or make a purchase.

1. Information We Collect

We collect the following types of information to provide you with a secure shopping experience:

  • Personally Identifiable Information (PII): Name, billing address, shipping address, and email address.
  • Payment Information: All payments are processed securely through trusted third-party providers (such as Stripe and PayPal). We do not store or have access to your full credit card details. All transactions are protected by SSL encryption.
  • Device and Usage Data: IP address, browser type, and website interactions collected via cookies to improve site functionality and security.

2. How We Use Your Information

Your data is used strictly for legitimate business purposes, including:

  • Processing and fulfilling your orders for our premium canvas art.
  • Providing shipping and tracking updates from our distribution center.
  • Customer support and responding to inquiries via live chat or email.
  • Preventing fraudulent transactions and ensuring site integrity.
  • Sending promotional emails only if you have explicitly opted in (you can unsubscribe at any time).

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We only share data with trusted partners necessary to operate our store:

  • Platform: Big Cartel (hosting and management).
  • Payments: PCI-compliant processors to handle transactions securely.
  • Shipping: USPS, UPS, and FedEx to deliver your orders from our Texas warehouse.
  • Legal: We may disclose information if required by law to protect our legal rights or comply with judicial proceedings.

4. Cookies and Tracking Technologies

We use cookies to:

  • Remember items in your shopping cart.
  • Analyze website traffic to improve the user experience.
  • Note: You can disable cookies in your browser settings, though some site features may become unavailable.

5. Your Privacy Rights (GDPR and CCPA)

Regardless of your location, you have the following rights regarding your data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request that we fix inaccurate or incomplete information.
  • Deletion: Request that we delete your personal data (the "Right to be Forgotten").
  • Opt-Out: Unsubscribe from marketing communications at any time.

6. Data Security

We implement industry-standard security measures, including SSL (Secure Sockets Layer) encryption and secure servers. We comply with PCI-DSS standards to ensure your payment information is handled with the highest level of security. While no online transmission is 100% secure, we take all reasonable precautions to protect your data.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from minors.

Contact Information

For privacy-related questions or data requests, please contact us: